31 July - 01 August, 2019

Irene Chan

Director, Office of Patient Experience and Office of Strategy Management
KK Women's & Children's Hospital

Conference Day Two – 6 December 2018

Thursday, December 6th, 2018

9:10 AM Adopting a Patient Centric Approach to Drive Impactful Health Outcomes

  • Operationalising the new paradigm of healthcare: How to empower patients and co-create healthcare programs
  • Acquiring insights to transform patient experience through active listening and patient satisfaction monitoring
  • Overcoming challenges in the healthcare industry such as compliance and effective strategies on driving adherence to a more patient-centric approach

Check out the incredible speaker line-up to see who will be joining Irene.

Download The Latest Agenda