05 - 06 December, 2018
Grand Copthorne Waterfront Hotel, Singapore

Irene Chan


Director, Office of Patient Experience and Office of Strategy Management
KK Women's & Children's Hospital


9:10 AM Achieving Impactful Health Outcomes with Patient Centricity

  • Operationalising the new paradigm of healthcare: How to empower patients and co-create healthcare programs
  • Acquiring insights to transform patient experience through active listening and patient satisfaction monitoring
  • Overcoming challenges in the healthcare industry such as compliance and effective strategies on driving adherence to a more patient-centric approach


Check out the incredible speaker line-up to see who will be joining Irene.

Download The Latest Agenda