Delivering Next Generation Patient Care & Innovation for Hospitals & Pharmaceuticals

We are now in a connected age. Access to healthcare information is now widely available and this has drastically influence how modern patients perceive, engage and consume healthcare products and services. In order to meet patients’ evolving expectations, healthcare providers and pharmaceutical companies are fast recognising the importance of patient centricity. Join our inaugural Patient Experience Asia Summit on 5 – 6 December 2018 to find out how you can drive first-class patient experience in the new digital landscape.

The event will gather the region’s top healthcare leaders to share best practices on structuring effective voice of patient experience programs, leveraging healthcare innovations like AI for predictive treatments, establishing an omnichannel presence for your digital patients, automating and digitising operations to drive patient engagement, patient journey mapping and more!

Featured Speakers

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Key Themes

Roadmap to Driving Patient-Centricity in Your Organisation

Digital Transformation in Healthcare to Empower Care, Service & Operations

Data-Driven Personalisation & Predictive Healthcare

The Importance of an Omnichannel Patient Strategy

Innovative Programs & Tools for Mastering the New Rules of Patient Engagement, Satisfaction, Loyalty

Humanising Healthcare with Outstanding Healthcare Plans & Effective Voice of Patient Programs

Who Should Attend?

Department Heads of the following:


Learn how you can design an outstanding patient-centric experience for the healthcare industry


Find out how you can accelerate digitalisation in healthcare to transform patient experience


Leverage design-thinking and cognitive technologies to enhance patient interactions and accelerate healthcare transformation

From the following sectors and industries:


Unlock the power of a seamless omni-channel patient engagement strategy including mobile, social, in-person treatment and more


Discover how you can empower patient-centric operations through automation and culture change


Network and exchange best practices with Asia’s healthcare experts from hospitals, pharmaceutical and healthcare insurers on delivering next-generation healthcare

sponsorship opportunities

& Focused




Closed Door


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